Privacy Policy
1. Introduction
The City of Auburn Hills (“we,” “us,” or “City”) values your privacy. This policy explains what information we collect on our website, how it’s used, with whom it may be shared, and your rights regarding that information. Please be aware that other websites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third parties' websites linked to our site are not covered by this privacy policy.
2. Information We Collect
Voluntarily Submitted Data: When you complete online forms we may collect personal identifiers such as email address, name, address, telephone number, so that we respond to your request.
Automatically Collected Data: We log technical details like IP address, browser type, operating system, referring URL, date/time of access, and pages visited.
3. Use of Information
We use collected data to:
- Reply to inquiries or process service requests
- Provide requested services, notifications, or information
- Analyze website usage, user engagement, and improve functionality
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use session-based and functional cookies that do not collect personal information and data. Third-party analytics or advertising partners may use cookies; these are subject to their own privacy terms. You can manage or disable cookies via your browser settings.
5. Disclosure of Information
With Third-Party Providers: We may share your data with trusted vendors who assist in email delivery, website analytics, or payment processing, solely for those purposes.
Legal Compliance: We may disclose your information if required by law (e.g., subpoenas, court orders) or to protect the City’s rights or public safety.
We do not sell, rent, or lease your personal information to any third party.
6. Links to Other Sites
Our site may include links to external sites (e.g., state or federal agencies, partner services, resources). We are not responsible for their content or privacy practices and encourage you to review their policies.
7. Security
We implement administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. While we strive for protection, we cannot guarantee absolute security.
8. Retention
We retain personal data only as long as necessary to serve the purpose for which it was collected or to comply with legal and recordkeeping requirements. Aggregated or de-identified data may be kept indefinitely.
9. Children’s Privacy
Our website is not intended for children. We do not knowingly collect any personal information or data from children. If we learn we have unintentionally collected this information, we will promptly delete it.
10. Your Choices and Rights
Regarding Marketing Communications: You may opt out of non-essential emails. Unsubscribe instructions are included in each message.
Regarding Subject Access & Corrections: You may request access to or corrections of your personal data by contacting us at 248-370-9400.
11. Changes to This Policy
We may update this policy periodically.
Last updated: July 7, 2025